Below is a list of subprocessors we work with and the purpose for which we use their services.
| Sub-processor | Service | Data location |
|---|---|---|
| Google Cloud Platform; Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland and Google LLC, Mountain View, CA, USA; privacy policy: https://cloud.google.com/terms/cloud-privacy-notice; website: https://cloud.google.com/ | Hosting – The bulk of customer-provided data is stored and processed here. | USA, BE |
| ClickHouse, Inc; 650 Castro street, Mountain View, CA, USA; privacy policy: https://clickhouse.com/legal/privacy-policy; website: https://clickhouse.com/ | Data storage – Analytics events, commission data. | USA |
| Help Scout; Help Scout PBC, 177 Huntington Ave, Ste 1703 PMB 78505 Boston, MA 02115-3153; privacy policy: https://www.helpscout.com/company/legal/privacy/; website: https://www.helpscout.com/ | Customer support – Platform for maintaining and responding to customer support conversations. | USA |
| Evergreen Support. Evergreen Support, LLC; https://www.evergreensupport.co/ | Customer support – Handles email-based customer support sent to the general support email address. | USA |
| DigitalOcean. DigitalOcean Holdings, Inc. 6201 15th Avenue, Brooklyn, New York 11219; privacy policy: https://www.digitalocean.com/legal/privacy-policy; website: https://www.digitalocean.com | Hosting – Some customer data may be processed here. | USA |
| AWS. Amazon Web Services, Inc. 410 Terry Avenue North, Seattle, WA 98109-5210; privacy policy: https://aws.amazon.com/privacy/; website: https://aws.amazon.com | Hosting – Some customer data may be processed here. | USA, EU |
| OpenAI (including Codex and OpenAI API). OpenAI, LLC, 3180 18th Street, San Francisco, CA 94110, USA; privacy policy: https://openai.com/policies/privacy-policy; website: https://openai.com | Customer-facing AI features — Including some customer and tech support, sales, software development. Training is disabled. | USA |